24/7 Specialized Technical Support

Technical Support

At Eagle LED, we guarantee the continuity of your projects with our 24/7 technical support service, available by appointment only.

How to request assistance?

To provide you with a fast and efficient solution, follow these steps:

  1. Send an Email to:

    support@eagleled.us

  2. Detail Your Case:

    Include the product model and a clear description of the problem

  3. Attach Evidence:

    For a quick diagnosis, it is essential to attach photos and videos of the situation.

  4. Contact Us By Phone:

    You can also start your request by calling us directly at 305 964 8152.

Our service process

An engineer running a diagnosis on a laptop in front of a large LED wall

  1. Once your appointment is scheduled, a specialized engineer will be assigned to assist you remotely online.

  2. If the issue requires it, we offer on-site assistance (additional charges apply).